Privacy policy

这份原版隐私政策是经典的早期 Shopify 基础模板，存在几个在当前主流市场（尤其是欧美跨境出海）非常致命的合规漏洞与陈旧表述：

  1. 缺失加州隐私法案（CCPA/CPRA）专门条款：对于面向美国市场的独立站，缺少加州居民享有的“不向第三方出售或共享个人信息（Do Not Sell or Share My Personal Info）”以及敏感信息限制权利。

  2. GDPR 法律基础与权利表述不完整：原版仅提及“查阅、更正与删除”，遗漏了数据可携权（Portability）、限制处理权（Restriction）以及向数据保护监管机构投诉的权利。

  3. 支付安全表述粗糙：原版写着 “including credit card numbers”，容易让用户和审计误以为网站自身在服务器保存原始卡号。规范的做法是声明卡号由符合 PCI-DSS 标准的三方支付网关进行端到端加密代币化处理。

  4. 陈旧不安全链接：原文中多个外链仍为不安全的 http://。

优化后的规范英文版（推荐直接部署于 Shopify / Policy 页面）

Privacy Policy

Last Updated: November 2026

This Privacy Policy describes how FAOGO (the "Site", "we", "us", or "our") collects, uses, protects, and discloses your personal information when you visit or make a purchase from FAOGO.com.

1. Personal Information We Collect

We collect information that identifies, relates to, or can be associated with you ("Personal Information"):

  • Device & Usage Information: When you browse the Site, we automatically collect details including your IP address, browser type, operating system, time zone settings, referring URLs, pages viewed, interaction duration, and cookie identifiers.

  • Order & Customer Information: When you place an order or initiate checkout, we collect your name, billing address, shipping address, contact email, and phone number.

  • Payment Information: Payment card transactions are processed securely through certified, PCI-DSS compliant third-party payment gateways (e.g., Shopify Payments, PayPal, Stripe). FAOGO does not store or process your complete credit card numbers on our servers.

We collect device information using standard technologies including:

  • Cookies: Small data files placed on your browser containing unique anonymous identifiers.

  • Log Files & Web Beacons: Electronic files and server logs that track browsing activity, timestamp records, and email open metrics.

2. How We Use Your Information

We process your personal information for lawful business purposes:

  • Order Fulfillment: Processing transactions, arranging carrier shipments, issuing invoices, and delivering order and tracking updates.

  • Fraud & Risk Prevention: Analyzing IP addresses and transaction signatures to detect potential fraud, unauthorized activity, or abuse.

  • Customer Support: Resolving inquiries, managing returns and replacements under our warranty terms.

  • Marketing & Communications: Delivering relevant promotional newsletters, product updates, or targeted advertising (strictly in accordance with your marketing consent preferences).

3. Sharing & Disclosure of Personal Information

We do not sell your personal data for monetary consideration. We share information with trusted third-party service providers who assist our operations:

  • E-Commerce & Infrastructure: Powered by Shopify, which stores transaction records in secure cloud environments.

  • Analytics & Performance: Tools such as Google Analytics to understand user navigation patterns and optimize site speed and layout. You can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

  • Payment & Logistics Partners: Payment gateways and courier services to process charges and fulfill deliveries.

  • Legal Compliance: When required by applicable law, court subpoenas, or regulatory enforcement to protect legal rights and prevent physical or financial harm.

4. Targeted Advertising & Opt-Out Options

We may use data collected across sessions to serve relevant digital advertisements on third-party platforms (such as Meta, Google, and Bing). You can manage or disable interest-based advertising via:

5. International Data Transfers

Our servers and service providers operate internationally. If you are accessing the Site from the European Economic Area (EEA), the UK, or other regions, your data may be transferred to and processed in countries such as the United States and Canada under appropriate cross-border data transfer mechanisms (such as Standard Contractual Clauses).

6. Your Privacy Rights

A. European Residents (GDPR & UK GDPR)

If you reside in the EEA or the UK, you have the right to:

  • Access, update, or request the erasure of your personal records.

  • Object to or restrict the processing of your data, or request data portability.

  • Withdraw previously granted consent at any time.

  • File a complaint with your local Data Protection Authority.

B. California & US State Residents (CCPA / CPRA)

If you reside in California or US states with comprehensive privacy statutes:

  • Right to Know & Delete: You may request disclosure of the specific categories of personal information collected and request deletion.

  • No Sale / Non-Sharing of Personal Data: We do not sell your personal data for money. To the extent cookie sharing for cross-context behavioral advertising qualifies as a "sale" or "share," you may opt out via our site banner or privacy contact.

  • Non-Discrimination: We will not discriminate against you in pricing or service delivery for exercising your privacy rights.

To exercise any of these rights, please email support@FAOGO.com.

7. Data Retention & Minors

  • Retention: We retain transaction records for legitimate business and tax compliance purposes for the statutory retention period, or until you request deletion.

  • Children's Privacy: Our Site is directed to general adult consumers and is not intended for individuals under the age of 16 (or 18 where required). We do not knowingly collect personal data from minors.

8. Contact Us

For questions regarding our privacy practices, data requests, or complaints, please reach out to us:

  • Email: support@FAOGO.com

  • Mailing Address: FAOGO Customer Privacy Team, [Insert Your Registered Business / Office Address Here